Ordering Tips Published by AHYTEAM. Prices and calories are approximate and vary by store — how we source them.
How to Order from the Sheetz MTO Menu (and Avoid the Costly Mistakes)
Ordering from the Sheetz MTO menu takes a handful of taps: pick the item, build it, check the total, pay. The trouble is the handful of places where one wrong tap adds a few dollars, so this page covers those, with a checklist to use before you hit pay.
Quick answer
- Pick size and item first, toppings second, and look at the total after each layer.
- The costly errors are structural: 12" instead of 6" (about $2 more), a Sh'tacked Burger instead of a plain MTO burger (about $1.50), a shake instead of coffee (about $3.30).
- The app is best for first-timers because you can read every option without a line behind you.
- Prices vary by store. The total on screen right before payment is the only one that counts.
In this guide
How to order from the Sheetz MTO menu, step by step
Pick your item, build it on the screen, read the running total, pay. That's the whole flow, and it's the same idea at the kiosk, in the app, or at the counter. The Sheetz MTO menu (Made-To-Order) just puts a lot of small choices between you and the pay button, and those choices are where money and time leak out.
Here's the order that keeps you out of trouble:
- Choose the format first: a 6" or 12" sub, a wrap, a burger, a breakfast sandwich. Everything else hangs off this, and it sets your starting price.
- Choose the base: bread, roll, or wrap. Do it before you touch toppings.
- Add proteins and cheese, then toppings and sauces. Stop and look at the total after each group, not just at the end.
- Add your drink or side as a separate decision. Don't let it ride along because it was suggested.
- Confirm the store and pickup details, then pay.
Screens, button names and menu layouts get updated, so treat this as the logic of the process, not a map of exact taps. When something on the screen disagrees with this page, trust the screen, and check sheetz.com for current details.
Kiosk, app or counter: which should you use?
Different tools, different strengths. None of them is the cheapest by default, because the price comes from what you pick, not where you tap.
| Method | Good for | Watch out for |
|---|---|---|
| Kiosk | Browsing the full builder when you haven't decided yet | Walking up to a line, or someone else's half-finished order on screen |
| App | Building the order before you arrive, with no pressure | Pickup store selection, and ordering for a store you won't actually reach |
| Counter | Simple orders, questions, fixing a mistake | Holding up a line while you decide, so know your build first |
If you're ordering for the first time, use the app from your couch. You can read every option without a person behind you. Then at the store, the kiosk will feel familiar. Not sure what's even on the menu? Skim the MTO menu page and the full menu first.
The mistakes that actually cost you money
Nobody gets hurt by an extra topping. The expensive errors are structural: wrong size, wrong item, wrong store. Here they are, with the arithmetic from the approximate prices on this site.
| Mistake | What it costs (approx., before tax) |
|---|---|
| Tapping a 12" sub when a 6" would do | Starting prices run from $4.99 for a 6" and $6.99 for a 12", so about $2 more |
| Grabbing the Sh'tacked Burger (from $7.49) when you wanted a plain burger | The Made-To-Order Burger starts from $5.99, so about $1.50 more |
| Adding a Cheezecake Shake (from $5.79) as the "drink" | A hot coffee starts from $2.49. That's about $3.30 extra, and roughly 985 calories against 340 for a large fully dressed coffee |
| Ordering a side on autopilot | Loaded Fries are $4.99, which is more than a 6" sub's starting price |
| Picking the wrong pickup store in the app | The whole order, plus the drive back |
The sub one is the most common trap in any build-your-own system: the bigger size looks like the default. It isn't. If you're fine with a smaller sandwich, the 6" custom sub is the cheaper starting point, and the 12" custom sub is for when you truly want two meals out of one.
One more, and it's about reading, not tapping. The Honey Wheat Roll at about 235 calories is the bread only. It isn't the whole sub. People see a small number on a page and assume it's the sandwich. Check what the number is attached to.
Last mistake, and the quietest: ordering hungry. Hunger makes every add-on look reasonable. A $2 side, a $3 drink and a $1 upgrade sound like nothing individually. Together they are a different meal at a different price. Decide the budget before you open the screen, say $8 or $10, and treat the running total as the referee.
Three orders, with totals
Say it's 7am and you have $8. Or $10. Or you're feeding two. These are estimates built from "from" prices, so your screen may differ.
The $8 lunch
A 6" custom sub from $4.99 plus a hot coffee from $2.49 comes to about $7.48 before tax. You're under $8 with a little room, and room is useful because toppings and add-ons can nudge the sub's price up.
The burger run
A Made-To-Order Burger from $5.99 and a hot coffee from $2.49 is about $8.48. Add Loaded Fries at $4.99 and you're at roughly $13.47. The fries cost more than half the burger. Decide if that's the trade you want.
Two people, one budget
Two 6" subs from $4.99 each is about $9.98. One 12" sub from $6.99 plus a 6" from $4.99 is about $11.98. If you're splitting a big sub, that's a different math, and a 12" shared by two often wins on price per person. It doesn't win on choice, since you can't build two different sandwiches out of one.
More like these live on the value menu page and in the menu prices list.
Customizing without losing track of the total
Build in layers. Get the base and protein right, glance at the price, then add toppings. If the total jumps when you add something, undo it and see how much it moved. Most screens let you step back, and doing so costs nothing.
Sauces and extras are the easy place to overspend because each one feels tiny. Pick what you'll actually taste. Skip the duplicates (two creamy sauces on one sandwich rarely help).
Breakfast works the same way. If you're ordering before noon, take a look at the breakfast menu, where a Breakfast Meltz starts from $4.39 and a Breakfast White Sub is $4.69. At most stores breakfast items are available all day, but confirm that for your location.
Dietary needs and allergies need more than a topping toggle. Ask a person at the store, and don't rely on the screen alone. For calorie questions, the nutrition and calories page and the calculator are faster than guessing.
First time, rush hour, and ordering for a group
First time: don't be the person who builds a sandwich from scratch with six people behind them. Use the app, or take a minute to read the kiosk categories before you commit to one. Looking costs nothing. Backing out of a half-built order is easy, and paying for the wrong one is not.
Rush hour: have the build decided before you walk in. Know the size, the protein, the two toppings you always want. A decided order moves faster at any screen, and you'll feel less pressure to accept whatever the screen suggests next.
Groups: place one order per person, not one giant order, unless you're splitting a single bill. Separate orders keep everyone's customizations straight, and they make it obvious whose total is whose. It also stops the classic "who had the extra cheese" argument in the parking lot.
And if the kiosk and the menu board disagree on a price, believe the kiosk. Boards are printed or updated on a different schedule than the ordering system, and the checkout total is what you're charged. Ask at the counter if the gap bothers you.
One habit worth building: after you finish an order, read it top to bottom once as if someone else had built it. Fresh eyes catch the pickle you didn't want and the second cheese you added twice. It takes ten seconds and usually pays for itself.
The 30-second check before you pay
Run through this every time. It takes less time than rebuilding a wrong order.
- Is it the right store? In the app, check it twice.
- Is the size what you meant (6" or 12")?
- Is the item the one you wanted, not its fancier neighbor on the list?
- Are there any extras you didn't choose on purpose?
- Did a side or drink slide in as a suggestion?
- Does the total match your mental math from the examples above?
- If it's a pickup, do you know where and when you're collecting it?
If something's wrong after you pay, go to the counter and ask. Don't wait until you've driven away, and don't count on being able to cancel from your phone. What's possible depends on the store and the order status.
Bottom line
Build your first order in the app, away from the counter, and use the checklist above until it's automatic. If your budget is tight, start from a 6" sub and a hot coffee (about $7.48 before tax, using starting prices) and add from there. Everything you add is a choice. Make it on purpose.
How to Order from the Sheetz MTO Menu — FAQ
What is the Sheetz MTO menu?
MTO stands for Made-To-Order. It's the part of the menu where you build items such as subs, wraps, burgers and breakfast sandwiches yourself, choosing bread, protein, toppings and sauces on a kiosk, in the app, or at the counter.
Is it cheaper to order on the app or at the kiosk?
Neither is cheaper by default. Your price depends on the size, items and add-ons you pick, plus whatever promotions a store happens to run. The app is simply easier for comparing options without pressure, which tends to mean fewer accidental extras.
How much does a custom sub cost at Sheetz?
Starting prices are around $4.99 for a 6-inch and $6.99 for a 12-inch, before add-ons and tax. That's roughly a $2 gap, so choose the size on purpose. Prices vary by store, so check the app or kiosk for your location's exact numbers.
Can I change my order after I pay?
It depends on the store and how far along the order is. Go to the counter right away and ask. Don't assume you can edit or cancel from your phone, and don't leave the store before checking.
Can I order breakfast on the MTO menu?
Often, yes. At most stores breakfast items are available all day, including the Breakfast Meltz from about $4.39 and the Breakfast White Sub at $4.69. Availability can differ by location, so check the screen at your store before you plan around it.
What should I check before paying?
Store, size, item, extras, any side or drink that slipped in, and the total. The total should match your mental math from the starting prices. If it doesn't, scroll back through the order line by line before you pay, because that's cheaper than fixing it afterward.
Menu Sheetz is independent and not affiliated with Sheetz, Inc. Prices and calories are approximate and change by store, so confirm in the Sheetz app or at sheetz.com before you order. Full disclaimer.
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